FAQs

1. What products do you sell at Purse Palace?
   We offer a curated collection of stylish handbags, elegant jewelry, and essential makeup tools to elevate your look.
2. How long does delivery take within Pakistan?
   Delivery to cities in Punjab takes 3-5 working days, while other provinces may take 5-7 working days. Delays can occur due to road blockages or public holidays.
3. Do you offer international shipping?
   Currently, we only deliver within Pakistan. Stay tuned for future international shipping options.
4. What payment methods do you accept?
   We accept multiple payment methods including credit/debit cards, bank transfers, and cash on delivery (COD) for your convenience.
5. How can I track my order?
   Once your order is shipped, we will send you a tracking number via email, so you can easily track your parcel’s journey.
6. Can I return or exchange an item?
   Yes! Our return and exchange policy allows you to return products within a specified period. Please visit our Refund Policy page for full details.
7. Is my personal information safe?
   Absolutely! We prioritize your privacy and use advanced security measures to protect your personal and payment information. Visit our Privacy Policy for more details.
8. How can I contact Purse Palace?
   For any questions or concerns, feel free to contact us via email at [email protected]. Our customer service team is ready to assist you.
9. Do you offer gift cards?
   Yes, we offer gift cards that can be used to purchase any product from our store. Perfect for gifting your loved ones!
10. Can I cancel my order after placing it?
    Orders can be canceled within a limited timeframe. Please contact us as soon as possible if you need to cancel or modify your order.